Accessibility

At ibis Styles Melbourne Southbank, we want every guest to enjoy a comfortable, welcoming and convenient stay in the heart of Melbourne.

Our modern Southbank hotel is committed to creating an inclusive experience for guests with different accessibility requirements. With accessible accommodation options, convenient access to hotel facilities and a friendly team available to provide additional assistance, we aim to make planning and enjoying your Melbourne stay as easy as possible.

Located at 167 City Road in Southbank, the hotel provides a convenient base close to Melbourne CBD, the Yarra River, Southbank Promenade, Crown Melbourne, Melbourne Convention and Exhibition Centre (MCEC), Melbourne Recital Centre, Arts Centre Melbourne and the National Gallery of Victoria.

Below is an overview of accessibility information to help you plan your stay.

ACCESSIBLE ACCOMMODATION

ibis Styles Melbourne Southbank offers accommodation options with accessible bathroom facilities.

Depending on the room type and availability, accessible room features may vary. We recommend contacting our team before booking so we can discuss your individual accessibility requirements and help identify the most suitable accommodation option.

Our team can assist with information about:

  • Accessible bathroom facilities
  • Room layouts and available space
  • Access to and from your room
  • Specific mobility requirements
  • Room location and proximity to hotel facilities
  • Any additional assistance you may require during your stay

For specific room features or to confirm availability, please contact the hotel directly on +61 3 9115 7000.

ARRIVAL & PARKING

ibis Styles Melbourne Southbank is conveniently located at 167 City Road, Southbank, with easy access to Melbourne CBD and the wider Southbank precinct.

If you are driving, we recommend arriving at the hotel first to drop off your luggage and check in. Our team can then provide information about parking at the hotel’s preferred nearby parking facility.

Guests with mobility or accessibility requirements are encouraged to contact the hotel before arrival so our team can provide information about the most convenient arrival, drop-off and access options for your individual needs.

Assistance with luggage can also be requested from our team.

PUBLIC AREAS & HOTEL FACILITIES

Our team is committed to helping guests comfortably navigate the hotel and access its facilities.

If you have specific mobility requirements or would like information about access to reception, accommodation floors, dining areas or other hotel facilities, please contact us before your stay.

Our team can provide guidance on the most suitable routes through the property and answer questions about access to specific areas.

COOP BAR & CAFE

Located on the ground floor of ibis Styles Melbourne Southbank, COOP Bar & Cafe is the hotel’s relaxed onsite destination for breakfast, coffee, casual dining and drinks.

If you have accessibility requirements when visiting COOP Bar & Cafe, please let our team know. We can assist with seating arrangements and provide additional support where possible.

Guests with dietary requirements, allergies or other dining needs are also encouraged to speak with our team so we can provide relevant information and assistance.

ASSISTANCE ANIMALS

Guests travelling with a certified assistance animal are encouraged to contact the hotel before arrival so our team can help make appropriate arrangements and provide information relevant to your stay.

SUPPORT DURING YOUR STAY

Every guest’s needs are different, and our team is here to help make your stay as comfortable and straightforward as possible.

Our team can assist with:

  • Selecting suitable accommodation based on your accessibility requirements
  • Information about room features and facilities
  • Directions and navigation throughout the hotel
  • Assistance with luggage
  • Information about transport and nearby attractions
  • Dining requirements
  • General assistance throughout your stay

If there is something specific that would make your visit more comfortable, please let us know before you arrive.

ACCESSIBLE MELBOURNE

ibis Styles Melbourne Southbank is ideally positioned for exploring Melbourne, with many of the city’s leading attractions, dining destinations, cultural venues and entertainment precincts nearby.

The hotel is close to destinations including the Melbourne Convention and Exhibition Centre (MCEC), Melbourne Recital Centre, Arts Centre Melbourne, National Gallery of Victoria (NGV), Crown Melbourne, Southbank Promenade and the Yarra River.

If accessibility is an important consideration when planning your itinerary, our team can help provide general information about getting around the local area and reaching nearby destinations.

PLANNING YOUR STAY

To help us provide the best possible experience, we recommend:

  • Contacting the hotel before arrival to discuss your accessibility requirements
  • Confirming the specific accessible features you require when booking
  • Advising our team of mobility aids or other requirements that may affect room selection
  • Asking about the most convenient arrival and access options
  • Letting us know if you require additional assistance during your stay

Providing this information before arrival gives our team the opportunity to help prepare for your visit.

CONTACT US ABOUT ACCESSIBILITY

For specific accessibility requirements, accessible accommodation enquiries or questions about hotel facilities, please contact ibis Styles Melbourne Southbank directly.

ibis Styles Melbourne Southbank
167 City Road
Southbank VIC 3006
Australia

Phone: +61 3 9115 7000
Email: [email protected]

Our team will be happy to discuss your individual requirements and help you plan a comfortable stay in Melbourne.